www.sellyhome.dkcustomer reviews on the shop
2026-05-24
Price was good. Delivery time was good. Communication was non existing. I could not make any wishes about delivery when I placed my order in the formula. I wrote in text, that I wanted to be contacted about delivery. It never happened. I just got a message, that my order now had been delivered. I did not now where it had been delivered. To my home? To somewhere else? When I god home the package was left outside my door. Fortunately the delivery got inside the building although i was not home. Everything ended up well, but communication about expected delivery time and the delivery was very bad.
2025-06-27
Delivery was on time as expected 👏 But my wife complained to me about the delivery driver as he start to flirt with her the moment he entered our apartment and that make her feel uncomfortable.
I have a message for him if he continues that way he may not arrive to Poland alive again.
Store reply,
2025-06-28
We’re truly sorry to receive such a low rating, especially since the delivery was on time as expected.
However, we take your feedback very seriously – particularly when it concerns the behavior of delivery staff. We’ve already forwarded your comment to our logistics partner so they can investigate the situation properly.
We fully understand your concern – every customer (and their family) should feel safe and respected throughout the delivery process.
Thank you for bringing this to our attention – even if the message was… quite direct. We hope your new mattress brings restful sleep and that future deliveries are smooth and drama-free.